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Reference

Templates 26–34

Templates covering the back half of the governance sequence — from tracking health and value in active delivery through portfolio governance, benefits confirmation, and continuous improvement. These are the templates that keep governance alive after the project is authorized.

T26 — RAID Standard  · Step 9: Health vs. Value

One RAID log per active project. Reviewed at every governance cycle. The “Value Impact” column flags which items, if unresolved, affect the investment case — not just the delivery schedule.

Risks

IDDescriptionProbability (H/M/L)Impact (H/M/L)OwnerMitigationValue Impact?Status
R-01     Yes / NoOpen / Mitigated / Closed
R-02       

AssumptionsReference the Assumptions Log from T18 — link here, reference by ID.

Issues

IDDescriptionPriority (H/M/L)OwnerResolution PlanDue DateValue Impact?Status
I-01     Yes / NoOpen / In progress / Closed
I-02       

Dependencies

IDDescriptionProducerConsumerRequired ByCurrent StatusRisk If SlippedValue Impact?
D-01      Yes / No
D-02       

RAID Summary

CategoryOpen ItemsItems with Value ImpactItems Overdue
Risks   
Assumptions (untested or low confidence)   
Issues   
Dependencies   
Value Impact Escalation Trigger: Any item flagged “Value Impact: Yes” that is unresolved within [X] days should be escalated to the governance forum as a potential investment case revision — not left in the RAID log as an open item.
T27 — Decision Escalation Format  · Step 9: Health vs. Value

For escalating a value concern about an active investment to the governance forum. One page. Forces the person escalating to do the analysis — not just surface the concern.

FieldResponse
Project / investment name 
Date of escalation 
Escalating party 
Governance forum date for review 

What ChangedWhat specific event, finding, or information has changed since the original investment case was approved?

 

Effect on the Investment Case

Original Assumption / ProjectionCurrent StatusGap
   
   

Updated Value AssessmentGiven what has changed, what is the current expected return on continued investment?

 

Options

OptionDescriptionEstimated OutcomeRecommended?
Continue as plannedNo change to scope, approach, or timeline 
Adjust (describe)  
Pause and reassessHalt work pending further information or a condition change 
StopDiscontinue the investment; document what was learned 

Recommendation

 
FieldResponse
Decision deadline 
Decision authority 
T28 — Dependency Map  · Step 10: Portfolio Gov.

Updated at every governance cycle. One row per cross-project dependency. Internal dependencies within a single project do not belong here — this map is for dependencies that cross project boundaries.

Dep IDWhat Is NeededProducer ProjectConsumer ProjectRequired By DateCurrent StatusRisk Level (H/M/L)Impact If SlippedOwner
DEP-01    On track / At risk / Delayed   
DEP-02        
DEP-03        

Dependency Summary

StatusCount
On track 
At risk (fewer than 30 days to required date; no mitigation in place) 
Delayed (past required date; consumer project impacted) 
Total active dependencies 

At-Risk and Delayed Items — Action Required

Dep IDImpact on ConsumerMitigation OptionsDecision RequiredOwnerDeadline
      
T29 — Capacity View  · Step 10: Portfolio Gov.

Portfolio-level demand versus supply for critical shared resources. Updated at each governance cycle and before each new authorization decision. This is a decision support tool — not a full resource management plan.

Critical Resource Demand Summary

Resource / RoleActive Projects Making DemandEstimated Total DemandAvailable CapacityUtilization %Status
     OK / At risk / Over capacity
      

Change Saturation View

Business Unit / TeamProjects Targeting This GroupChange Saturation Level (H/M/L)Absorption RiskEPMO Recommendation
    Proceed / Monitor / Escalate / Defer new work
     

Capacity Conflict Register

ConflictProjects AffectedResource at IssueRecommended ResolutionDecision AuthorityResolution Deadline
      
Calibration Note: This view uses estimates, not precision capacity planning. If this view shows a resource at 85%+ utilization across multiple projects, that is a signal to investigate. If it shows 120% across three projects, that is a signal to act — not to refine the estimate.
T30 — Portfolio Tradeoff Summary  · Step 10: Portfolio Gov.

Produced at each governance cycle. Captures portfolio-level decisions: what was adjusted, what was deferred, how conflicts were resolved, and what was escalated. This document is the institutional memory of how the organization makes portfolio decisions over time.

FieldResponse
Governance cycle 
Date of session 
Decision authority present 

Adjustments Made This Cycle

ItemAdjustment MadeReasonEffect on PortfolioApproved By
 Scope reduced / timeline extended / resource reallocated / deferred / stopped   

Conflicts Resolved This Cycle

ConflictProjects AffectedResolutionWho DecidedRationale
     

Escalations Made This Cycle

IssueEscalated ToDateResolutionOpen / Closed
     

Cycle ObservationsWhat did this cycle reveal about portfolio health, capacity, or dependency management?

 
T31 — Adoption Measurement Framework  · Step 11: Benefits

Built during delivery. Executed after go-live. Owned by the named adoption owner. Training completion and system access are not adoption measures — adoption is the behavioral change that produces the intended benefit.

FieldResponse
Project / investment name 
Adoption owner (named individual accountable for behavioral evidence) 
Go-live date 
First measurement date 
Full adoption target date 

Target Population

GroupSizeCurrent Behavior (pre-investment baseline)Expected Behavior (post-investment)
    
    

Adoption Measures

MeasureHow MeasuredBaselineAdoption TargetMeasurement DateActual
e.g., % of eligible users completing process using new system     
e.g., # of manual workarounds observed in process X     

Adoption Thresholds

ThresholdDefinition
Full adoption[X]% of target population using new process/system as designed
Partial adoption[X–Y]% — benefit realization will be partial; escalate to governance for intervention decision
At-risk adoptionBelow [X]% — investment return at significant risk; governance forum action required

Connection to Benefits Register

Benefit IDLinked Adoption MeasureAdoption Level Required for Full Benefit
B-01  
B-02  
T32 — Post-Investment Review  · Step 11: Benefits

Completed at the scheduled confirmation date. This is a learning document — not a performance review. The purpose is organizational intelligence about what this type of investment returns.

FieldResponse
Project / investment name 
Original authorization date 
Go-live date 
Review date 
Review conducted by 
Outcome owner present☐ Yes  ☐ No

Benefits Confirmation

Benefit IDOriginal ProjectionConfirmed OutcomeGapConfidence (H/M/L)Status
B-01    Confirmed / Partial / Missed / Revised
B-02     

Adoption Confirmation

MeasureTargetActualGapAdoption Level
    Full / Partial / At-risk

What Accounted for the GapFor each material variance between projected and confirmed, describe the most likely cause. This is not a blame exercise.

 

What This Investment Tells the Organization About Future DecisionsWhat does the result tell the governance forum about how to model, assess, or govern future investments of this type? This is the highest-value output of the review — do not skip it.

 

CBA Accuracy Assessment

CBA ElementOriginal ConfidenceActual ResultAssessment
Financial benefits  Accurate / Optimistic / Conservative
Financial costs   
Tangible outcomes   
Timeline assumptions   
Adoption assumptions   
T33 — Maturity Evidence Checklist  · Step 12: Standardize

Run annually or at any significant governance transition. Evaluates the governance model against observable behaviors — not against whether a process or artifact exists. Having the process is not evidence the process is working.

Scoring Key: 3 = Strong evidence this is operating as designed  ·  2 = Partial evidence  ·  1 = Minimal evidence  ·  0 = Not yet evident

Intake and Front Door

Observable BehaviorScore (0–3)EvidenceGap
Intake quality rate is trending upward over the past two cycles   
Submissions arrive with required fields complete without prompting   
The EPMO can describe how work enters informally and has a strategy for it   
Submitters can explain the intake process without consulting documentation   

Decision Quality

Observable BehaviorScore (0–3)EvidenceGap
Tollgate decisions are cited as precedents in subsequent governance conversations   
The governance forum can distinguish a health concern from a value concern without prompting   
Override decisions are documented with explicit rationale   
The prioritization model produces deferral of low-ranked work — not just a ranking   

Accountability Structures

Observable BehaviorScore (0–3)EvidenceGap
Outcome owners remain engaged from authorization through benefits confirmation   
Adoption owners are named and active — not placeholder assignments   
Sponsors attend authorization and milestone reviews at the specified rate   
Benefits confirmation rate is above [X]% for projects at their confirmation date   

Portfolio Visibility

Observable BehaviorScore (0–3)EvidenceGap
The governance forum asks “what does this do to the rest of the portfolio?” before authorizing new work   
Capacity conflicts are identified before they become crises   
Change saturation is assessed before new work is approved into an affected business unit   
Cross-project dependencies are tracked and visible at each governance cycle   

Learning and Improvement

Observable BehaviorScore (0–3)EvidenceGap
The EPMO can cite specific governance changes made based on retrospective findings   
Practitioners in the EPMO have retired processes that were not producing value   
The rationale behind each major governance practice is documented   
Post-investment reviews are completed and findings referenced in future CBA discussions   

Maturity Score Summary

DomainMaximumActual%
Intake and Front Door12  
Decision Quality12  
Accountability Structures12  
Portfolio Visibility12  
Learning and Improvement12  
Total60  
Score RangeAssessment
48–60Strong evidence of governance maturity. Focus on sustainability and transition planning.
36–47Governance is functioning. Specific gaps identified. Prioritize the lowest-scoring domain.
24–35Governance is operating but inconsistently. Structural gaps need attention before declaring maturity.
Below 24Governance practices exist but are not yet consistently producing observable outcomes. Return to foundational steps.
T34 — Process Improvement Backlog  · Step 12: Standardize

Living document. Updated at every retrospective. Visible to the governance forum. This document is evidence that the EPMO is managing itself with the same discipline it applies to everything else. Do not have more than two or three items In-progress simultaneously — governance change fatigue is real.

IDPractice Being ImprovedSourceImprovement HypothesisOwnerStatusTarget DateEvaluation Criteria
PI-01 Retrospective / Audit / Post-Investment Review / Failure Signal"If we change X, we expect Y because Z" Backlog / In progress / Evaluating / Formalized / Stopped  
PI-02       
PI-03       

Formalized Standards

Practices that have earned the standard designation — implemented consistently, tested against evidence, and confirmed effective.

PracticeDate FormalizedEvidence BasisStandard Documentation Location
    

Stopped Improvements

PracticeDate StoppedReasonWhat Was Learned
    

Backlog Review Checklist

CheckConfirmed
All In-progress items have been updated
All Evaluating items have had their evidence reviewed
No more than 3 items are In-progress simultaneously
Every backlog item has a named owner
The governance forum has reviewed the top 3 active items
These templates are starting points. Adapt the fields, language, and routing logic to fit the organization. The template that gets used imperfectly is more valuable than the one that is perfect and unused. The full toolkit — T1 through T34 — represents every artifact referenced in the twelve steps. An organization does not need all of them on day one. Start with the step being implemented. Build the toolkit as the governance model matures.